The Health Care Facilitator is a knowledgeable counselor who will provide you with confidential one-on-one assistance in resolving healthplan issues. There is no charge for the services provided by the UC Health Care Facilitators.
The Health Care Facilitator can help you to:
• Understand your UC health plan coverage and
• Define your health care issues
• Navigate the health care system
• Resolve issues with your doctor, medical
group, or medical plan carrier
• Understand how Medicare benefits coordinate
with UC-sponsored medical plans
The Health Care Facilitator is also available to speak with campus, medical center, or laboratory groups about health coverage and/or processes.